Privacy Policy

Effective date: 15 August 2024

Mathematics Pointt respects your privacy and is committed to handling personal information responsibly.

Information we collect

We may collect:

• A parent or guardian’s name, email address and phone number.

• A student’s year level and general information about their mathematics learning needs.

• Information submitted through our website, Meta lead forms, email, telephone or other enquiries.

• Basic website information such as IP address, browser type, cookies and site-usage data collected through WordPress, analytics tools or advertising services.

We ask parents and guardians not to provide unnecessary sensitive information about a child.

Why we collect information

We may use personal information to:

• Respond to enquiries.

• Arrange complimentary mathematics assessments.

• Recommend suitable tutoring programs or services.

• Contact parents or guardians about their enquiry.

• Deliver and improve our educational services.

• Manage enrolments, appointments and customer records.

• Send relevant service information or marketing communications where permitted. You may opt out at any time.

• Meet legal, administrative and security requirements.

Information about children

Our services are marketed to parents and guardians. We do not intentionally collect personal information directly from children through our advertising forms.

Parents and guardians may provide limited information about a child, such as their year level and general mathematics needs, so we can assess program suitability.

How we share information

We do not sell personal information.

We may share information only when reasonably necessary with service providers that help us operate our business, including:

• Meta, when information is submitted through Facebook or Instagram lead forms.

• Website hosting, WordPress and website-service providers.

• Email, telephone, scheduling, spreadsheet or customer-management providers.

• Professional advisers or authorities where required by law.

Some service providers may store or process information outside Australia and are also governed by their own privacy policies.

Storage and security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

Information is retained only for as long as reasonably required for the purpose for which it was collected, normal business record-keeping or applicable legal requirements. It is then deleted or de-identified where reasonably practicable.

Access, correction and deletion

You may contact us to:

• Ask what personal information we hold about you or your child.

• Request that inaccurate information be corrected.

• Request deletion of information where appropriate.

• Withdraw from marketing communications.

• Raise a privacy question or complaint.

We may need to verify your identity before responding to a request.

Cookies and third-party services

Our website may use cookies and third-party services to operate the site, understand visitor activity and measure advertising performance.

You can restrict cookies through your browser settings, although some website features may not function correctly as a result.

Our website may contain links to third-party websites. Mathematics Pointt is not responsible for the privacy practices of those third parties.

Contact us

For questions, access or correction requests, deletion requests or privacy complaints, contact:

Mathematics Pointt
Email: in**@*******************om.au
Website: www.mathematicspointt.com.au

We will review privacy complaints and respond within a reasonable period.

Changes to this policy